06-27-2017, 09:33 PM
I got further with Nikon UK in five minutes than with Nikon France in the several calls that I made with them, it's the officialdom, "we can't say" ...."send it in" etc.
If it costs 12-15 euros more in postage to have the repair done by people with whom you can discuss things sensibly, then that is well worth it in my view.
I hate corporate officialdom....of course it depends on the understanding of the person you have at the end of the phone....I found no photographic rapport with Nikon France..........just political correctness..business wise.
On the other hand Pentax France had one of the most sympathetic service managers I have ever come across!
In the end it's who is on the end of the line......the postage difference is neither here nor there.
Lastly all work done by Nikon carries a guarantee, which is why Nikon will not repair water damaged cameras,
If it costs 12-15 euros more in postage to have the repair done by people with whom you can discuss things sensibly, then that is well worth it in my view.
I hate corporate officialdom....of course it depends on the understanding of the person you have at the end of the phone....I found no photographic rapport with Nikon France..........just political correctness..business wise.
On the other hand Pentax France had one of the most sympathetic service managers I have ever come across!
In the end it's who is on the end of the line......the postage difference is neither here nor there.
Lastly all work done by Nikon carries a guarantee, which is why Nikon will not repair water damaged cameras,