12-13-2014, 06:23 AM
Here's Leica's official response to M8 and M8.2 owners problems with their LCD screens!
"Non Availability of Replacement LCD Screens for M8
Not sure if you are aware of this statement posted on the Leica User Forum, it has certainly trigered some debate and raised some concerns. The following Quote was Posted and whilst it refers to the "coffe stain issue" it impacts any user who has an issue with that component
"As promised yesterday by JJ, please let me state our position about the serviceability of the M8 and M8.2 Display.
First of all, we are very sorry, that some of you encountered issues with your cameras. It remains our aim to find the very best solutions to satisfy you. Please let me give you some more information and details on the display issue.
The cameras with a display problem stay operational, image quality and the main functions are not affected.
The effect only occurs on a single production lot of displays, both built into M8 and M8.2.
The serial number of the camera doesn’t give information about the lot of the display.
The lot in question was pulled out of service stock as soon as we have recognized the issue.
Meanwhile the manufacturer of the LCD displays had stopped production, in general these parts have a very short life cycle and Leica did not have a possibility for additional production. As the display and the rest of the electronics are linked very much together, it was not possible to create a repair solution up to our quality requirements.
The display of the M9/M9-P is a different display and is sourced from another manufacturer and is therefore not affected. For the M9 as for all our products, we are taking measures that we are able to service the camera for a period of at least ten years after production will stop.
........... In the case that (especially electronic-) parts are no longer available, we will offer an upgrade program. As you know, we have quite a history of being able to service our products for a period much longer than that!..............
The upgrade program will work with both a M9 or M9-P, with a slightly different premium. Please contact your local Leica Customer Care for details should you have concerns with your M8/ M8.2 display.
Best regards from Solms,
Stefan Daniel, Director Product Management"
Be yourself you know its true and in the end whats left is you....."
Read more at http://www.amateurphotographer.co.uk/for...F2YTXvv.99
"I just love that unavailable electronic parts disclaimer to the guarantee" it's so so reassuring! (cynical)
Well it's of little compensation to you MST and other owners with dead screens who are being asked to cough up for a new M9 with conveniently unmentioned price concession to ensure that you remain in the fold, but at least there is an explanation of events.
This of course begs the question "that in this time" of marching technology and ever advancing digital progress, is it really worth paying several thousand pounds to be able to bathe in the knowledge that you have the worlds most beautifully constructed Leica camera bodies when inside there are the same quality of electronic components and sensors as you would find in a basic model Canon DSLR?
In the days of film, the IQ advanced with improving film stock, the price of a roll of film, now, you need another camera!
yours truly
"Non Availability of Replacement LCD Screens for M8
Not sure if you are aware of this statement posted on the Leica User Forum, it has certainly trigered some debate and raised some concerns. The following Quote was Posted and whilst it refers to the "coffe stain issue" it impacts any user who has an issue with that component
"As promised yesterday by JJ, please let me state our position about the serviceability of the M8 and M8.2 Display.
First of all, we are very sorry, that some of you encountered issues with your cameras. It remains our aim to find the very best solutions to satisfy you. Please let me give you some more information and details on the display issue.
The cameras with a display problem stay operational, image quality and the main functions are not affected.
The effect only occurs on a single production lot of displays, both built into M8 and M8.2.
The serial number of the camera doesn’t give information about the lot of the display.
The lot in question was pulled out of service stock as soon as we have recognized the issue.
Meanwhile the manufacturer of the LCD displays had stopped production, in general these parts have a very short life cycle and Leica did not have a possibility for additional production. As the display and the rest of the electronics are linked very much together, it was not possible to create a repair solution up to our quality requirements.
The display of the M9/M9-P is a different display and is sourced from another manufacturer and is therefore not affected. For the M9 as for all our products, we are taking measures that we are able to service the camera for a period of at least ten years after production will stop.
........... In the case that (especially electronic-) parts are no longer available, we will offer an upgrade program. As you know, we have quite a history of being able to service our products for a period much longer than that!..............
The upgrade program will work with both a M9 or M9-P, with a slightly different premium. Please contact your local Leica Customer Care for details should you have concerns with your M8/ M8.2 display.
Best regards from Solms,
Stefan Daniel, Director Product Management"
Be yourself you know its true and in the end whats left is you....."
Read more at http://www.amateurphotographer.co.uk/for...F2YTXvv.99
"I just love that unavailable electronic parts disclaimer to the guarantee" it's so so reassuring! (cynical)
Well it's of little compensation to you MST and other owners with dead screens who are being asked to cough up for a new M9 with conveniently unmentioned price concession to ensure that you remain in the fold, but at least there is an explanation of events.
This of course begs the question "that in this time" of marching technology and ever advancing digital progress, is it really worth paying several thousand pounds to be able to bathe in the knowledge that you have the worlds most beautifully constructed Leica camera bodies when inside there are the same quality of electronic components and sensors as you would find in a basic model Canon DSLR?
In the days of film, the IQ advanced with improving film stock, the price of a roll of film, now, you need another camera!
yours truly