Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Recent good and bad experiences with manufacturer service
#6
Have one from me too...



Sigma (UK)



I bought a Sony mount 10-20mm (original version) when I saw the prices rocketing up at the start of the financial situation. It was the last one at a "good" price from a major UK retailer. Even on the first day, I heard squeaks when using it in AF, which later turned out to be gear stripping. Due to the price/availability situation I decided to get a warranty repair than return it.



I contacted Sigma UK directly, who confirmed they needed to look at it and told me to send it in with various paperwork. About 3 weeks later I got the lens back, with the comments saying they replaced the gears.
<a class="bbc_url" href="http://snowporing.deviantart.com/">dA</a> Canon 7D2, 7D, 5D2, 600D, 450D, 300D IR modified, 1D, EF-S 10-18, 15-85, EF 35/2, 85/1.8, 135/2, 70-300L, 100-400L, MP-E65, Zeiss 2/50, Sigma 150 macro, 120-300/2.8, Samyang 8mm fisheye, Olympus E-P1, Panasonic 20/1.7, Sony HX9V, Fuji X100.
  


Messages In This Thread
Recent good and bad experiences with manufacturer service - by anyscreenamewilldo - 03-30-2011, 09:50 AM
Recent good and bad experiences with manufacturer service - by popo - 03-30-2011, 11:48 AM

Forum Jump:


Users browsing this thread:
1 Guest(s)