01-09-2014, 11:04 AM
FWIW, the Australian retailer (camerapro.com.au) reacted as expected. I shall return the lens so they forward it to Fuji for repair.
The sense of the dealer in between Fuji and me remains one of the unsolved mysteries of the universe. They refuse to replace the lens.
I should mentioned that I have also ordered lenses from B&H in the US in the past. I had centering defects with lenses twice and they replaced the lenses INCLUDING SHIPPING COSTS with no questions asked. Thus there is better service from a company that resides on the other side of the globe.
As much as I love Australia but the retailers are a nightmare.
The sense of the dealer in between Fuji and me remains one of the unsolved mysteries of the universe. They refuse to replace the lens.
I should mentioned that I have also ordered lenses from B&H in the US in the past. I had centering defects with lenses twice and they replaced the lenses INCLUDING SHIPPING COSTS with no questions asked. Thus there is better service from a company that resides on the other side of the globe.
As much as I love Australia but the retailers are a nightmare.