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Got a phone call from Fuji regarding my defective XF 55-200mm
#4
Well in all fairness; unless the repair is simple I think most items that only cost a couple of hundered dollars to produce are cheaper new than repaired. I do not know how much it cost to manufactor the 55-200; but I do know that during the fuji sales it is typically 499; and for a while (3 days) amazon had it for 299.  No clue if they were selling for a loss; but it is quite probably case ©. Fixing things are often more expensive than manufacturing cost unless the fix is very simple. Having said that I kind of wonder if the lens is easy to disassemble or maybe they wanted the lens to figure out what went wrong during assembly.

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Stillt he failure rate for fuji lenses are scary; are you thinking of dropping fuji and going to sony ?

 

Then again how do you feel about fuji calling you ?

 

 

Quote:This is a 700AUD lens - thus I'd say "prosumer class".

 

And now guess what ... the guy told me that it was "just not worth to repair it" so I'm getting a new one instead (note - from the outside it was in pristine condition). While I surely appreciate the exchange, this is nuts - another user told me the same story regarding his sample.

 

Now there are three options here I'd say:

a ) the first production batch was a complete mess (best option)

b ) such lenses aren't even manufactured based on a serviceable design

c ) the service costs are higher than the costs for a new lens

 

Folks, this is the state of the industry that we are all feeding with our money.
  


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Got a phone call from Fuji regarding my defective XF 55-200mm - by Guest - 12-03-2013, 01:46 PM

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