11-18-2013, 11:12 AM
I'm a bit confused, 2 threads with the same topic?
Thxbb12, the Pentax experience in Switzerland sounds very familiar to me, too. Pentax service became a one-man show in CH. But bad communications is also a Nikon topic, too. There are as well other manufacturers not taking advantage of internet. It might be complicated to set up an automatic message service "lens arrived/repaired/cleant" for the service center, but then you see them in Facebook or Twitter...
Thxbb12, the Pentax experience in Switzerland sounds very familiar to me, too. Pentax service became a one-man show in CH. But bad communications is also a Nikon topic, too. There are as well other manufacturers not taking advantage of internet. It might be complicated to set up an automatic message service "lens arrived/repaired/cleant" for the service center, but then you see them in Facebook or Twitter...