Since I didn't even get a single status message from Fuji within almost 3 weeks, I have put the service incident of our Fujinon XF 55-200mm on the photozone front page.
Crappy QC, crappy service. Well deserved. Congratulations, Fuji.
....well, dear fuji does offer broadcast lenses for sale for real money....so maybe these little things are just regarded as trinkets, ornaments to be replaced by some new little thing....
What about thinking of a broader campaign, maybe with Roger Cicala of Lensrentals, Imaging-Resource, dpreview... It looks to me that the front page "hall of shame" is of very little use.
Some kind of Universal Declaration of Lens Quality Control and why not get the support of Sigma who is so keen to put their newly QC forward ?
The promised me to exchange the lens (after 4 weeks I complained ...).
12-01-2013, 10:51 PM
(This post was last modified: 12-01-2013, 10:52 PM by Klaus.)
I didn't mention that I am running PZ. That would have been phase 2 of the complaint :-)
I am somehow getting the impression that nothing gets done till you complain - seems a bit typical for down under unfortunately.